Krystle Phirangee is a senior researcher for the PeppeR project and an instructional designer for the Digital Education Strategies Department at the Chang School, Ryerson University. She has a Bachelor of Arts Honours in Sociology, a Bachelor of Education in the Primary and Junior divisions, and a Master of Education in Educational/Instructional Technology from York University. Her MEd thesis explored teachers’ views and experiences of web 2.0 technologies in the elementary classroom and was published in the Journal of Educational Multimedia and Hypermedia. Krystle also has a Ph.D. in Educational/Instructional Technology from the Department of Curriculum, Teaching and Learning at the Ontario Institute for Studies in Education, University of Toronto which focused on the role of community in online learning. She has successfully published her dissertation data in special issues of the Online Learning Journal. Krystle is also a journal reviewer for the Online Learning Journal, the Journal of Computer Assisted Learning, and the Journal of Research on Technology in Education. Her research focuses on fostering a sense of community in online/blended courses, online/blended learners’ emotions, instructional design, and the Scholarship of Teaching and Learning (SoTL) in higher education contexts.